The Chennai metro train service link to Broadway Terminus is now in operational. Broadway bus terminus remains neglected on the civic infrastructure front. Commuters using the bus terminus located on NSC Bose Road say it has various shortcomings, particularly hygiene. Hawkers and shop owners have completely taken over much of the space, making it difficult for commuters to walk freely in the crowded area. V. Rama Rao, member of the Traffic and Transportation Forum, citing Chennai Corporation’s promise to construct a multi-level two-wheeler/car parking stand at the bus terminus, wanted the civic body to take urgent temporary measures such as removing the encroachments and regularly clearing garbage. He also wanted the civic body to speed up the renovation of the Broadway bus terminus.